Hello Team Adobe!
Thanks for attending my speech on April 18th. Here’s a link to download the presentation (.pdf).
Here are some resources for digging deeper into the content that I presented (you will need to use Adobe’s password to get free access to the research):
- Voice of the Customer (VoC) Resource Page
- Research reports:
- Listing of all Temkin Group Resarch
I look forward to working with you and the rest of the Adobe team.
Customer Experience Transformist & Managing Partner
Chair, Customer Experience Professionals Association