CXPA UK Networking Event in September

Hello attendees of the September 2012 CXPA UK networking event!

I hope that you enjoyed this event and find the CXPA to be a valuable community. If you’re not already a member, then I highly urge you to join and become an active participant in this thriving network of CX professionals.

Here is a copy of my presentation. In addition, here are links to some research reports that I referenced in my speech…

You may also want to check out these eBooks:

If you want a regular dose of CX, then sign-up for our monthly newsletter, The CX Journal.

Best regards,

Bruce Temkin
Customer Experience Transformist & Managing Partner

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