CXPA DC Area Networking Event on 11/8

Hello to CXPA DC Networking Event Attendees!

I that hope you enjoyed the session. It’s always wonderful to get together with a group of CX professionals. And I want to give a big thank you to Vovici for hosting the event.

Here’s a link to download my presentation.

Here is some of the content that I referenced in my speech:

…and a couple of eBooks that you may enjoy:

Remember to mark your calendars for the 2013 CXPA Members Insight Exchange on May 14 & 15 in San Diego. Members rave about these events.

Consider signing-up for our monthly newsletter, The Customer Experience Journal.

Best regards,

Bruce Temkin
Customer Experience Transformist & Managing Partner
Temkin Group
Twitter: @btemkin

Co-founder and Chair, Customer Experience Professionals Association

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