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Hello Fellow Attendees!2

I that hope you enjoyed the event in Toronto. Here’s a link to download my presentation (.pdf).

Here is some of the content that I referenced in my speech:

Consider signing-up for our monthly newsletter, The Customer Experience Journal.

I highly recommend that you join the Customer Experience Professionals Association, a non–profit organization dedicated to your success.

Best regards,

Bruce Temkin
Customer Experience Transformist & Managing Partner
Temkin Group
Email: bruce@temkingroup.com
Twitter: @btemkin

Co-founder and Chair, Customer Experience Professionals Association

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