Temkin Group is Coming (Back) to Australia in June


After a great trip last year, Temkin Group is coming back to Australia. Do you want to see us while we’re there? Here are some opportunities:

  • Melbourne, 19-20 June: Conference: Customer Experience Tech Fest 
    Join me at this exciting conference where I will deliver keynote addresses on CX trends and customer-centric culture. I’m looking forward to the entire event and hearing the other great speakers, as the agenda looks fantastic.
  • Melbourne, 21 June: Temkin Group Bootcamp: CX Leadership (AU$1495)
    Register for this unique learning opportunity. During this intensive one-day workshop, attendees will gain the knowledge and tools to transform their organization’s customer experience.
  • On-Site Training and Consulting: We have some limited availability to work with companies beyond these times, so send us a note (info@temkingroup.com) if you’re interested in us helping your CX efforts. Some good ways to leverage our visit is to have an interactive discussion with your leadership team, deliver an educational speech, or review your CX plans. We can even deliver an in-house workshop.

We’re looking forward to seeing our Australian friends again in June!

Written by 

I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (CXPA.org), and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile: www.linkedin.com/in/brucetemkin

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