For years, I’ve been getting emails asking “when will Temkin Group come to Australia?” We’ve wanted to go for a while (for both personal and professional reasons), but it just hasn’t worked with our schedules.
Well, it’s finally happening. Aimee, Karen, and I will be heading to Australia in August!
Do you want to see us while we’re there? Here are some opportunities:
- Sydney, 3 August: Workshop: CX Leadership Bootcamp (AU$1495)
Register for this unique learning opportunity. During this one-day intensive Temkin Group workshop, attendees will learn leading edge approaches to building a customer-centric culture and designing experiences that create lasting memories with customers. This hands-on bootcamp includes lectures, self-assessments, and small group exercises. You will be able to take many of the exercises and tools that we use in the session and use them within your organization.
- Melbourne, 8-9 August: Conference: Customer Experience Tech Fest
Join me at this exciting conference where I will deliver a keynote address on how to infuse emotion back into customer experience. Come see my first speech in Australia! I’m looking forward to the entire event and hearing the other great speakers, as the agenda looks fantastic.
- Melbourne, 11-12 August: Workshop: Mapping & Improving Your Customers’ Journey (AU$2595)
Register for this unique learning opportunity. During this two-day Temkin Group workshop (which regularly sells out in the U.S.) attendees will learn how to master a very important customer experience tool, customer journey mapping. During this hands-on experience, attendees will go through the process of creating portions of a customer journey map. You will be able to use Temkin Group templates within your organization after the workshop.
We have some limited availability to work with companies beyond these times, so send us a note (firstname.lastname@example.org) if you’re interested in us helping your CX efforts. Some good ways to leverage our visit is to have an interactive discussion with your leadership team, deliver an educational speech, or review your CX plans. We can even deliver an in-house workshop.
We’re looking forward to seeing our Australian friends in August!