Off Topic: Young Adults Turn Off Baseball, Turn On Soccer

One of the things I noticed at this year’s Sloan Sports Analytics Conference is that teams were not as focused on the issue of losing younger fans. So I decided to see if there’s anything to worry about. While we don’t have data on kids, we do have lots of data on young adults.

I tapped into our 2012 and 2016 consumer benchmark studies to examine the percentage of of 18- to 24-year-olds who enjoy watching sports on TV. It turns out that:

  • The top 3 major league sports across all U.S. adults this year is football/NFL (56%), baseball/MLB (35%), and basketball/NBA (33%). For young adults, the top three are the NFL (46%), the NBA (38%), and soccer/MLS (23%).
  • Over the past four years, young adults have lost some interest in five of the eight sports we examine.
  • MLB has dropped the most (down 3.4 %-points) followed by NASCAR (down 2.6 %-points).
  • MLS has increased the most (up 7.1 points) followed by the NBA (up 2.5 points).

1603_SportsYoungAdults

Written by 

I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (CXPA.org), and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile: www.linkedin.com/in/brucetemkin

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