In my CX trends for 2014, I labelled 2014 as the “Year of Empathy.” Rather than just observe “empathy” coming to life this year, Temkin Group has decided to help accelerate this trend. How? With an initiative that we call Amplify Empathy.
We created Amplify Empathy as a catalyst for individuals to amplify empathy within their organizations. The Amplify Empathy page includes links to relevant content, a process for sharing ideas, and a badge for those who pledge to amplify empathy .
We also are announcing the Amplify Empathy Challenge where Temkin Group will award $2,500 to people who submit the best ideas for amplifying empathy.
I invite you to join the Amplify Empathy movement and make 2014 the “Year of Empathy.” Please join us on this journey by visitn the Amplify Empathy site, sharing your ideas, taking our Amplify Empathy pledge, and spreading the word. Tweet it out with #AmplifyEmpathy.
The bottom line: We succeed because we care.