I published posts for all 19 industries in the 2014 Temkin Experience Ratings.They rank each company in the industry, their change since last year, and the relative results for all the three components of the ratings: functional, accessible and emotional. Here are links to each industry:

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2014TER_Industries2> Airlines
> Appliance makers
> Auto dealers
> Banks
> Car rental agencies
> Computer makers
> Credit card issuers
> Fast food chains
> Grocery chains
> Health plans
> Hotel chains
> Insurance carriers
> Internet service providers
> Investment firms
> Parcel delivery services
> Retailers
> Software firms
> TV service providers
> Wireless carriers


Here’s my post with links to the industry details for 2012 and 2013.

See all of our ratings…Temkin Ratings website

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