Free Temkin Group Research on CX Day, Your Choice

The winner is…. Lessons in CX Excellence. During CX Day (Oct 1), look for a coupon code on my Twitter feed (@btemkin) for downloading a free 5-person license for the report ($495 value). It will only be good during CX Day (12:00 AM to 12:00 PM ET).

Make sure to check out all of our other exciting CX Day activities.


As part of Temkin Group’s CX Day celebration, we plan to give away a free research report. On CX Day (October 1), I will provide a coupon code on Twitter (@btemkin) for downloading a 5-person license ($495 value) to a report which will only be good for the day (12:00 AM to 12:00 PM ET).

Which report will it be? You decide. We’ll give away whichever one of these reports has the most votes as of September 30:

The bottom line: Join us in celebrating CX Day!

Written by 

I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (, and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile:

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