Even if you barely pay attention to this blog, it would be impossible to miss that October 1st is the first ever Customer Experience Day. I’m really excited about this wonderful idea to celebrate great customer experience and the professionals who make it happen. Temkin Group plans to celebrate the “CX holiday” with free research, webinars, eBooks, infographic, and 50 CX Tips.
Well, it turns out that we’re not the only ones who are looking forward to CX Day. The U.S. Congress has recognized October 1st as Customer Experience Day.