Off Topic: Admiring The Beauty of Yellowstone

We just spent two wonderful days in Yellowstone National Park. It’s a magnificent spot, full of varying landscapes and wild animals. It seems like every turn is full of new things to see. Rather than write about the amazing sights, I decided to share a handful of pictures from the trip:

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_DSC0070The bottom line: If you have the chance, visit Yellowstone!

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I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (, a non-profit organization dedicated to the success of CX professionals.

4 thoughts on “Off Topic: Admiring The Beauty of Yellowstone”

  1. Thanks for the awesome post Bruce! I visited 2 years ago, and it had the same impact on me. Unbelievable how many different stunning and dramatic spots you can find in such a small area. Nothing else in the US like it…..

  2. Thanks for sharing these excellent scenes from Yellowstone. My family and I visited for several days last summer and it was one of the best vacations we’ve ever had. Your pictures capture the beauty and unique character of the park so well.

  3. Bruce,

    It was great to meet you at the CXPA event in San Diego. Love this post. A nice, refreshing break in a hectic morning. I love Yellowstone as well and always marvel at the unexpected beauty.

    Have a great day!

    Rhonda Basler| Director, Customer Engagement | Hallmark Business Connections
    Tel: 816-545-2838|
    Meaningful. Memorable. Measurable.

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