Off Topic: Admiring The Beauty of Yellowstone

We just spent two wonderful days in Yellowstone National Park. It’s a magnificent spot, full of varying landscapes and wild animals. It seems like every turn is full of new things to see. Rather than write about the amazing sights, I decided to share a handful of pictures from the trip:

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_DSC0070The bottom line: If you have the chance, visit Yellowstone!

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I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (, and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile:

4 thoughts on “Off Topic: Admiring The Beauty of Yellowstone”

  1. Thanks for the awesome post Bruce! I visited 2 years ago, and it had the same impact on me. Unbelievable how many different stunning and dramatic spots you can find in such a small area. Nothing else in the US like it…..

  2. Thanks for sharing these excellent scenes from Yellowstone. My family and I visited for several days last summer and it was one of the best vacations we’ve ever had. Your pictures capture the beauty and unique character of the park so well.

  3. Bruce,

    It was great to meet you at the CXPA event in San Diego. Love this post. A nice, refreshing break in a hectic morning. I love Yellowstone as well and always marvel at the unexpected beauty.

    Have a great day!

    Rhonda Basler| Director, Customer Engagement | Hallmark Business Connections
    Tel: 816-545-2838|
    Meaningful. Memorable. Measurable.

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