Announcing The CX Excellence Awards

Temkin Group is accepting nominations for its 2012 Customer Experience Excellence (CE2) Award. This award recognizes organizations for their efforts in becoming more customer-centric.

Across all industries and sectors, organizations are findings ways to improve customer experience in a sustainable manner. The CE2 Awards are meant to highlight those transformational efforts. Since customer experience is a journey, not a program, nominees will not need to have fully completed their journey to be eligible for this award.

Nominations are due by December 14, 2012.

For more information including a nomination form, visit our CE2 Award page.

Written by 

I'm an experience (XM) management catalyst; helping organizations improve results by engaging the hearts and minds of their employees, customers, and partners. I enjoy researching and speaking about leading-edge XM topics. I lead the Qualtrics XM Institute, which is the world's best job. We're igniting a global community of XM Professionals who are inspired and empowered to radically improve the human experience. To achieve this goal, my team focuses on thought leadership, training, and community building. My work is driven by a set of fundamental beliefs: 1) Everything starts and ends with human beings, so you need to understand how people think, feel, and behave; 2) XM is a discipline that needs to be woven throughout an organization's entire operating fabric; and 3) Building the XM discipline requires a combination of culture, competency, and technology.