Top 8 Reasons to Join Us in San Diego at the CXPA Event in June

There are many customer experience events, and several of them are very good. But I want to make the case for joining us at the Customer Experience Professionals Association ( Members Insight Exchange on June 19 & 20 in San Diego at the Del Coronado.

In case you don’t know about the CXPA, it’s a non-profit organization dedicated to the long-term success of customer experience professionals. Here are my top 8 reasons for joining us:

  • Learning. Hear best practices from great speakers and during highly interactive sessions.
  • Networking. Meet customer experience professionals from different industries and regions.
  • Sharing. Let other people know about your successes and challenges, helping to improve the entire profession.
  • Experiencing. Participate in an exciting agenda that’s filled with educational sessions, networking events, an “unconference” session and some other surprises.
  • Building. Help shape the CXPA’s agenda and make it a powerful asset for you and the entire profession.
  • Innovating. Learn about the CXPA’s first annual CX Innovation Award winners and see presentations from a specially selected group of innovative vendors.
  • Beaching. Enjoy the beautiful setting of the Del Coronado on the beach in San Diego.
  • Belonging. Join your peers in the CXPA who are investing their time to make you and other customer experience professionals successful.

The bottom line: Don’t miss this great event!

Written by 

I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (, a non-profit organization dedicated to the success of CX professionals.

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