Top 8 Reasons to Join Us in San Diego at the CXPA Event in June

There are many customer experience events, and several of them are very good. But I want to make the case for joining us at the Customer Experience Professionals Association (CXPA.org) Members Insight Exchange on June 19 & 20 in San Diego at the Del Coronado.

In case you don’t know about the CXPA, it’s a non-profit organization dedicated to the long-term success of customer experience professionals. Here are my top 8 reasons for joining us:

  • Learning. Hear best practices from great speakers and during highly interactive sessions.
  • Networking. Meet customer experience professionals from different industries and regions.
  • Sharing. Let other people know about your successes and challenges, helping to improve the entire profession.
  • Experiencing. Participate in an exciting agenda that’s filled with educational sessions, networking events, an “unconference” session and some other surprises.
  • Building. Help shape the CXPA’s agenda and make it a powerful asset for you and the entire profession.
  • Innovating. Learn about the CXPA’s first annual CX Innovation Award winners and see presentations from a specially selected group of innovative vendors.
  • Beaching. Enjoy the beautiful setting of the Del Coronado on the beach in San Diego.
  • Belonging. Join your peers in the CXPA who are investing their time to make you and other customer experience professionals successful.

The bottom line: Don’t miss this great event!

Written by 

I'm an experience (XM) management catalyst; helping organizations improve results by engaging the hearts and minds of their employees, customers, and partners. I enjoy researching and speaking about leading-edge XM topics. I lead the Qualtrics XM Institute, which is the world's best job. We're igniting a global community of XM Professionals who are inspired and empowered to radically improve the human experience. To achieve this goal, my team focuses on thought leadership, training, and community building. My work is driven by a set of fundamental beliefs: 1) Everything starts and ends with human beings, so you need to understand how people think, feel, and behave; 2) XM is a discipline that needs to be woven throughout an organization's entire operating fabric; and 3) Building the XM discipline requires a combination of culture, competency, and technology.

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