The Temkin Group report Employee Engagement Benchmark Study highlighted the connection between employee engagement and both employee productivity and customer experience. But how does the level of employee engagement change by the size of company? We used the Temkin Employee Engagement Index (TEEI) to analyze employee engagement based on the number of employees within companies. Here’s what we found:
Nearly six out of 10 of employees at small companies (those with 10 or less employees) are highly or moderately engaged, well above the level for all other size companies. This engagement level decreases significantly to 45% for companies with 10 to 100 employees and then continues to drop, albeit at at a lesser clip, for larger companies.
The bottom line: Small companies should exploit their higher employee engagement