Off Topic: “I Walk To Be”

Earlier today, I took part in the Boston Marathon Jimmy Fund Walk to raise money to conquer cancer. This is the 7th year that I’ve walked with my son in honor of my sister, Susan Cutler, who passed away from cancer almost 15 years ago. Here’s one of the many scenes along the walk…

It’s a great event! In the past, I’ve written about the walk. But this year I wanted to do something different, so I wrote a poem “I Walk To Be” that describes my experience during the walk:

I Walk To Be

I walk to be
I walk to care
I walk to feel
I walk to share

I walk for kids
I walk for cures
I walk for mine
I walk for yours

I walk with wonder
I walk with peers
I walk with solace
I walk with tears

I walk in cities
I walk in towns
I walk in silence
I walk in sounds

I walk with memories
I walk with fears
I walk with hopes
I walk with cheers

I walk for my family
I walk for a friend
I walk for a stranger
I walk for cancer’s end

I walk to be
I walk to care
I walk to feel
I walk to share

Written by 

I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey.

Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum.

My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers.

I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

3 thoughts on “Off Topic: “I Walk To Be””

  1. I am a cancer survivor (brain lymphoma 2008) and walked in my first Jimmy Fund Walk yesterday. I love your poem, it truly says it all. I feel so lucky to be alive thanks to the phenomenal care of my neuro-oncologist, Dr. Andrew Norden and the wonderful doctors and nurses of the Dana Farber and Brigham and Women’s Hospital. I got chills when I read your poem because the hundreds of stories along the route touched my soul in a way I could never express, but you did.

    Thank you.

    Marie Fricker

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