Help Temkin Group Donate $1000

Temkin Group has donated $1,000 to the American Cancer Society which received 30% of the votes. Japan Earthquake & Tsunami Relief came in 2nd place with 16% of the votes. Thank you for participating.

In honor of Temkin Group’s 1st anniversary, we have decided to donate $1,000 to a charity that will be decided by you, the readers of this blog. Please vote for one of the eight charities below and we will make the donation to the charity that receives the most votes by the end of the day on on May 10th. You can only vote once, but feel free to recruit other voters.

The bottom line: Together, we can make a difference!

Written by 

I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (, a non-profit organization dedicated to the success of CX professionals.

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