3 Leadership Lessons From Ted Kennedy

Whether or not you agree with Ted Kennedy’s political views, there’s a lot to learn from his leadership approach. To get a sense of Kennedy’s style, look at what a couple of his key political adversaries had to say about him:

John McCain: We disagreed on most issues, but I admired his passion for his convictions … and his uncanny sense for when differences could be bridged and his cause advanced by degrees.

Orin Hatch: I hadn’t the slightest idea that I would eventually have a strong working relationship with, and love for, the man that I came to fight. 

My take: Here are 3 leadership lessons that we can learn from Kennedy:

  1. Passion is powerful and contagious.
  2. You can disagree on issues without making it personal.
  3. Progress often requires compromise

The bottom line: Long live Kennedy’s leadership legacy.

Written by 

I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (CXPA.org), and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile: www.linkedin.com/in/brucetemkin

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