Best Retail Experience Is In Beijing

During GlobalShop 2009 in Las Vegas, the Association for Retail Environments recently announced its annual design award winners. The “Store Of The Year” award went to Lane Crawford’s massive (779,000 sq. ft.) department store in Beijing. Here are pictures from a few of the category winners that I particularly liked…

STORE OF THE YEAR: Lane Crawford in Beijing…

DISCOUNT/MASS MERCHANT: Chedraui in Guadalajara, Mexico…

Chedraui, Guadalajara, Mexico

SERVICE RETAILER: Asian Paints Colour Store in Mumbai, India…

Asian Paints Colour Store, Mumbai, India

HARDLINE SPECIALTY STOREVu in Montreal, Canada…

VU, Montreal

STORE FIXTURES: Hamleys Regent Street in London, UK…

Hamleys Regent Street, London Double-decker Bus

VISUAL PRESENTATION: Apple: Back to School Window…

Apple, Back to School Window

The bottom line: Great store design transcends geographic boundaries

Written by 

I am an experience management transformist, helping organizations improve business results by engaging the hearts and minds of their customers, employees, and partners. My "job" is Head of the Qualtrics XM Institute. The Institute is still being established, but our goal is to help organizations around the world thrive by mastering Experience Management (XM). As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. And, as many people know, I love to speak about these topics in almost any forum. Prior to joining Qualtrics, I was managing partner of Temkin Group (leading CX research, advisory, and training firm), co-founder and chair of the Customer Experience Professionals Association (CXPA.org), and a VP at Forrester Research. I'm a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Check out my LinkedIn profile: www.linkedin.com/in/brucetemkin

2 thoughts on “Best Retail Experience Is In Beijing”

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.