I search for insights wherever I can find them: from business visionaries to cartooning geniuses. That’s why it seems appropriate to follow advice from Jack Welch with some thoughts from Scott Adams (creator of the Dilbert cartoon). In a recent blog post, Adams shares these management principles he uses in his restaurants:
- Have fun. Loosen up.
- Try something new. Often. Keep whatever works.
- No penalty for a new idea failing. Trying is the thing.
- Employees are more important than customers.
- Stop asking Scott for approval. Just do it.
- Managers get to see the financials.
- Being a jerk to coworkers is grounds for termination.
- Do whatever seems smart and fair to make customers happy.
- Watch the competition closely and borrow their best ideas.
The bottom line: Good advice from Adams; even without Dilbert.