Thinking About 2009 Trends

Some of you might remember a series of posts about 2008 trends that I wrote last year. Well, I plan to do it again. I’ll be looking across a number of different sources to find a wide variety of 2009 predictions. And I’ll comment on the ones that I think are most important.

To get everyone thinking ahead to next year, here’s the “official” color for 2009:  PANTONE 14-0848 Mimosa. This has nothing to do with the trends that I’ll be looking at, but it seemed like a nice lively way to start focusing on next year. Even if 2009 turns out to be a dark year for business, it’ll at least be full of bright colors.

Send me a note if you find some predictions or trends that you think are relevant.

The bottom line: I’m looking forward to a beautiful 2009!

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I'm an experience (XM) management catalyst; helping organizations improve results by engaging the hearts and minds of their employees, customers, and partners. I enjoy researching and speaking about leading-edge XM topics. I lead the Qualtrics XM Institute, which is the world's best job. We're igniting a global community of XM Professionals who are inspired and empowered to radically improve the human experience. To achieve this goal, my team focuses on thought leadership, training, and community building. My work is driven by a set of fundamental beliefs: 1) Everything starts and ends with human beings, so you need to understand how people think, feel, and behave; 2) XM is a discipline that needs to be woven throughout an organization's entire operating fabric; and 3) Building the XM discipline requires a combination of culture, competency, and technology.

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