Take A Look At Yahoo! Election Dashboard

I just read that Obama is 4% ahead of McCain. It seems like every day there’s a new poll that talks about a few percentage points separating the presidential candidates. But what does that mean? At this stage in the election, I really miss Tim Russert who used simple language and easy-to-understand diagrams to describe the complex political environment.

In the spirit of easy-to-use political charts, Yahoo! has put together a really good rich Internet application (RIA) for examining the election state-by-state. It provides a ton of insight into the battle for the White House.

The bottom line: This is a great example of a very useful and usable RIA.

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I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

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