What’s It Like To Write A Blog?

For those of you who wonder what it’s like to write a blog (if it’s not your actual day job), here’s some great insight. This comic on gocomics.com by Brian Basset called Adam@Home does a good job of capturing the home life of a blogger…

Adam@Home comic by Brian Basset

How did I find this comic? My wife cut it out of the paper and handed it to me.

The bottom line: It feels good to pass along something that makes you chuckle.

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I am a customer experience transformist, helping large organizations improve business results by changing how they deal with customers. As part of this focus, I examine strategy, culture, interaction design, customer service, branding and leadership practices. I am also a fanatical student of business, so this blog provides an outlet for sharing insights from my ongoing educational journey. Simply put, I am passionate about spotting emerging best practices and helping companies master them. And, as many people know, I love to speak about these topics in almost any forum. My “title” is Managing Partner of the Temkin Group, a customer experience research and consulting firm that helps organizations become more customer-centric. Our goal is simple: accelerate the path to delighting customers. I am also the co-founder and Emeritus Chair of the Customer Experience Professionals Association (CXPA.org), a non-profit organization dedicated to the success of CX professionals.

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